Global pilot draft - 2026.06.03
Terms of Service
Terms for the Documents Dock global pilot. This document is not a substitute for local legal review.
Effective date: 2026-06-03
01
Service boundary
- Documents Dock is a shipment document operations workspace for preparing, checking, archiving, and bundling trade documents.
- Documents Dock and Seoryuhang are not customs brokers, declaring agents, freight forwarders, banks, tax advisers, lawyers, or government portals.
- The service does not submit customs declarations, issue permits, guarantee customs release, provide final HS classification, or guarantee bank acceptance.
02
Customer responsibility
- Customers must verify all documents, extracted values, permit references, HS candidates, Incoterms, quantities, values, and counterparty details before submission.
- Customers are responsible for obtaining required licences, registrations, certificates, permits, and professional advice where needed.
- Customers must have the right to upload and process documents containing personal data, supplier data, pricing, signatures, stamps, and shipment details.
03
AI and OCR outputs
- OCR and AI outputs are assistive review signals, not final compliance decisions.
- Labels such as possible mismatch, missing document, needs review, or ready for handoff are workflow states only.
- The service may miss errors or produce inaccurate extracted values due to source quality, scans, document layout, language, or third-party model behavior.
04
Billing and acceptable use
- Paid access for the global pilot should use Paddle Merchant of Record checkout. Documents Dock stores only the entitlement records needed to unlock workspace access.
- Do not use the service for illegal trade, sanctions evasion, false documents, fraud, money laundering, or unauthorized processing of third-party data.
- Do not attack, scrape, reverse engineer, overload, or bypass service access controls.
Launch note: this page is an implementation draft for product validation and must be reviewed before public paid launch.